Our goal is to provide top quality product, optimal process, and overall formula improvements for our customers. One way we accomplish this is by following a foundation of standards for quality management, research, and testing both internally and with third-party partners.
We are certified to ISO 9001:2015 standards with an on-site ISO certified lab for product monitoring and analysis. ISO 9001 is defined as the international standard for quality management systems, outlining the criteria required for certification. Companies use the standard to demonstrate their ability to consistently provide quality products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard that can be certified.
ISO 9001 covers a number of principles required to achieve effective quality management, including customer service, responsibilities of management, processes and procedures, documentation, and strategies for ongoing assessment and improvement.
In addition to our internal quality management and on-site ISO certified lab, we work with ACE Laboratories for research and development initiatives, including formula testing and recipe development. ACE provides lab testing, consulting, and innovative compounding process improvements for raw material producers, compounders, and fabricators. ACE is an ANAB accredited ISO/IEC 17025 independent laboratory.
ANAB (ANSI National Accreditation Board) is an internationally recognized accrediting organization that assures technical expertise and global acceptance of ISO/IEC 17025 accredited laboratories’ test reports. ANAB is the largest accreditation body in North America and provides services in more than 75 countries.
These certifications and standards lay the foundation for our culture of consistency and quality.